How do I access my ScoreShuttle account?
Why are there no updates on my dashboard?
ScoreShuttle refreshes your account on a daily basis. For updates regarding your disputes, scores, and credit report – log into your ScoreShuttle account anytime. Here are some more specific timeline estimates to consider:
- Disputes: Once a dispute is sent and received, the credit bureaus have 30 days to either respond or remove the item from your report. That said, dispute updates will not occur until the credit bureaus’ 30 day response period has passed.
- Scores: Even if a derogatory(s) has been successfully removed from your report, it may still take 6 to 8 months of DIY disputing and positive credit building activity to potentially experience score growth. Remember, you are the commander of your credit journey. This means that your actions play a pivotal role on if and when your scores will improve.
- Reports: The 3 credit bureaus issue new reports every 30 days – which is typically when changes occur. If you are unsure when your last report was issued, log into your ScoreShuttle account to view. Your next update will be about one month, or 30 days after the report date listed.
Please note that exact dates and progress results may vary depending on your unique credit situation, financial actions, and personal utilization of the ScoreShuttle software.
Why haven’t my scores gone up yet?
As a reminder, it typically takes 6 to 8 months of successful DIY disputing and credit building activity to potentially experience results. This timeline allows the ScoreShuttle software to dispute any derogatory items you may have clicked to capacity – while giving you the opportunity to put Credit Camp’s tasks into action. Remember, you are the commander of your credit journey. This means you play a pivotal role on if and when your scores improve. ScoreShuttle gives you the tech and tips needed to achieve the credit scores you want – but you must follow the step-by-step program to experience results.
What should I do with all of the letters I’m getting?
Letters sent from collection companies are typically stall tactics designed to stop you from sending more disputes. However, these letters are usually cookie-cutter correspondence sent to everyone in their database – regardless of their personal situation. The ScoreShuttle software challenges these auto-responses to ensure that your side is heard. If and when received, please upload these letters onto your ScoreShuttle dashboard for record-keeping purposes.
Why won’t collection companies stop calling me?
Ugh, if we had a nickel for these! Allegations of harassing collection calls are no stranger to the headlines. However, you do have options. The ScoreShuttle software puts the pressure back on collection companies by insisting that they provide proof regarding the item they are attempting to collect on. Please note that anytime you choose to speak with or correspond with collections agent, you run the risk of extending the statute of limitations that the item at stake is allowed to stay on your credit report. Click here to learn about more ways to help you conquer collections.
Where do I report suspected fraud or ID theft?
To report suspected fraud or ID theft, Premium users can contact ScoreShuttle for help. From here, a software specialist will review your information and connect you with the right Experian representative who is trained in victim assistance for further support. If you suspect fraud or ID theft, click here to submit a help ticket – or access our live chat on the ScoreShuttle website M-F during normal business hours.
How do I contact ScoreShuttle for software support?
First, we advise you to check out all of the information above, as well as ScoreShuttle’s general FAQ page to make sure that your question hasn’t already been answered. If you still need software assistance, you can click here to submit a help ticket – or access our live chat on the ScoreShuttle website M-F during normal business hours.
What is credit? And why the heck do I need it?
‘Credit’ is a tool used by lenders, service providers, and a variety of financial institutions to determine whether or not you are a desirable candidate to loan money to - or provide services for. Whether you are looking to open up a new credit card, get approved for an auto loan, or maybe even buy a house - your credit will be an essential part of the qualifying process. Credit will also play a role in the security deposit amount, interest rate, and other terms you may be offered. To learn more about credit and why it’s important to your financial worthiness, click here to head to our ScoreShuttle blog.
What is considered a ‘good’ credit score?
- Very Poor: 300-579
- Fair: 580-669
- Good: 670-739
- Very Good: 740-799
- Exceptional: 800- 850
Is it worth spending money to improve my credit scores?
How does ScoreShuttle help me improve my scores?
When it comes to repairing or improving your credit, we think you will agree that online is just better. ScoreShuttle converted successful score-enhancing strategies, which were once done by hand, into a user-friendly DIY software. Instead of writing and mailing off letters to dispute derogatory claims, you can activate ScoreShuttle’s automated dispute cycle with a single click. Instead of meeting with pricey credit advisors, ScoreShuttle summarizes the same secrets into bite-sized video tutorials called, Credit Camp, so you can learn when and where you want.
How long will it take for my scores to increase?
If you follow the ScoreShuttle program correctly, you should experience a score increase within 6 to 8 months. It is advised to remain an active ScoreShuttle user for at least 12 months to receive maximum score results and secure credit protection.
Is it safe to use ScoreShuttle?
Why do you need my social security number?
Do you sell my information?
Does checking my scores hurt my credit?
How do I access my ScoreShuttle account?
I forget my password! How do I reset?
If you forgot or need to reset your password, you can click “recover my password” on the log in page or click here to reset now.
Why is becoming a Premium user so important?
Why is there no update on my dashboard?
ScoreShuttle keeps everything on your dashboard as up-to-date as possible. The 3 credit bureaus issue new reports every 30 days - which is typically when changes occur. If you are unsure when your last report was issued, log into your ScoreShuttle dashboard to view. Your next update will be about one month, or 30 days after the report date listed.
What is disputing?
When it comes your credit, disputing is the act or process of challenging any derogatory items that may be listed on your report. Errors, outdated accounts, or down right false information could be categorized as a derogatory. If left unchecked, derogatory items such as these could potentially damage your scores and can be disputed digitally from your ScoreShuttle dashboard. For more details on ScoreShuttle's disputing features, click here.
How can the dispute process help my credit?
The dispute process is a major component of credit enhancement. Here's how it works. If you'd like to dispute an item listed your credit report, simply click to activate ScoreShuttle's automated dispute cycle from your user dashboard. Once received, by law, the credit bureaus have 30 days to either respond or remove the item from your report. Anytime a negative error or derogatory item is successfully removed from your report, you could see an uptick in your credit scores. Please note that ScoreShuttle's automated dispute capabilities are only available to Premium ScoreShuttle users. To upgrade your account, click here.
What items can I dispute?
Shockingly, 4 out of 5 credit reports contain at least one error. Errors can be as minor as a typo, to something much larger such as a fraudulent or outdated account – which could negatively impact your scores. Inaccuracies, misleading data, or downright false information may be referred to as, “derogatories” – and can be disputed.
How do I start the dispute process?
If you choose to become a Premium ScoreShuttle user, the software will automatically analyze your credit report and highlight any items that may be negatively impacting your scores. If you spot a derogatory, such as the ones listed above, simply click to activate ScoreShuttle's automated dispute cycle to challenge the item(s) with either 1 or all 3 credit bureaus. Once clicked, the ScoreShuttle software will continue to dispute to capacity on your behalf.
Where can I check my progress?
For updates regarding your disputes, scores, and credit report - log into your ScoreShuttle dashboard anytime. Here are some more specific timeframes to consider:
- Disputes: Once a dispute is sent and received, the credit bureaus have 30 days to either respond or remove the item from your report. That said, dispute updates are unlikely to occur until at least 30 days or more have passed.
- Scores: Even if a derogatory(s) has been successfully removed from your report, it may still take 6 to 8 months of positive dispute and credit building activity to potentially experience significant score growth.
- Reports: The credit bureaus issue new reports every 30 days. If you're not sure when your current report was issued, log into to your ScoreShuttle account to view the last date listed.
Please note that exact dates and personal progress may vary.